You Come First Borrowers who are happy with the mortgage loan we helped them get are more important to us than anything else. Our goal is to make the loan process as simple and worry-free as possible. We pride ourselves in offering the highest level of customer service, and appreciate the opportunity to earn your business. Whether you want to refinance for a lower rate, get a new mortgage, home equity loan or second, our goal is to satisfy your needs. We put you first and will do our best to match your home loan needs with a great rate and superior customer service. American Financial is in association with Pacific Island Network, LLC.